Why Use Our Bureau Services
Solitaire Managed Service Solutions provide effective outsourcing options for communications management, eliminating the need for capital expenditure and dedicated PC hardware and manpower.
The smooth and efficient running of communications, be it fixed line or mobile, is essential to every business. Many companies do not have the time, resource, or budget to analyse the performance and costs of their voice and data networks.
Solitaire Managed Service solutions help you better manage these vital business gateways, which are often vulnerable to misuse and costly inefficiencies.
Solitaire Software captures the call and event data from your communication devices and seamlessly transfers it to the Solitaire Server at our offices. From there, you can access and build your own reports via a secure web-browser or let Solitaire produce your information for you as a complete outsourced service.
Our managed service is dedicated to customers who do not have sufficient staff or wish to use their existing staff on different projects but still require to keep control of their telecommunications costs.
In today's busy business environment time needs to be spent effectively and quite often the call logging software which was originally purchased or sometimes provided free, has not been used because of difficulty in producing reports or lack of understanding or the simple fact that the staff member that knew how to do the report has left.
Solitaire has the cost effective answer to this problem through their inexpensive but effective managed service.
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