The Solitaire Managed Service is a complete outsourced solution, eliminating the need for any in-house data processing or report production.

A Solitaire IP buffer collects call and event data from your communications device (Fixed-Line, Mobile) and transfers it to Solitaire for processing. Solitaire deliver tailored reports to you at pre-defined times, in electronic formats such as MS Word, Excel, HTML.

Solitaire Managed Service Features

• Full access to the Solitaire reporting suite
• No requirement for dedicated personnel or in-house equipment
• On-demand and scheduled reporting
• High level of security and data protection
• No capital expenditure or maintenance fees
• Low monthly payments

Benefits of the Solitaire ASP Managed Service Solutions

• Reduction of communications costs, misuse and abuse
• Better staff productivity through increased awareness of accountability
• Better customer relations through improved response times
• Increased fraud awareness
• Increased communications efficiency
• Busy time analysis
• Identify access to telephone maintenance port
• Identify after hour calls
• Trunk usage analysis
• Network usage analysis
• Best carrier / tariff analysis
• Re-allocation of telephone costs
• Extension billing

Value-added Services

Solitaire consultants pride themselves in providing accurate and timely information on your communications devices, and in advising you on how to interpret and use this information to its maximum benefit.

Solitaire consultants will also explain how the other features and reports available could deliver increased value to your networks and business.

Solitaire Alarms

The Solitaire Alarms facility notifies you by email immediately a pre-set criteria is met, for example a long-distance call made outside of office hours. Solitaire will even advise you on the exception criteria that will most likely benefit your business and keep it constantly updated to your changing needs. Customer defined Alarms are frequently used to immediately detect:

• Fraudulent calls
• Emergency calls
• Premium rate calls
• Long duration calls
• Hi cost calls
• Output to E-Mail

Clear Reporting

The Solitaire reports are easy to understand. Typically a company can expect a 20% reduction in call costs by managing and monitoring their telecommunications. You can determine whether there is a business justification for the length of calls made by your staff or a cheaper method of communications, for example, by changing carrier. Simply making individuals aware of the length and cost of these calls can change business practices.

Save money and reduce your mobile and land line charges now!!